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CVE-2026-48558

SimpleHelp Authentication Bypass via Missing OIDC JWT Signature Verification

Published: Jun 12, 2026Updated: Jun 30, 2026 Sources: CVE List NVDCWE-347

Description

SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

In plain language

AI Act now

SimpleHelp (RMM) versions 5.5.15 and earlier (and 6.0 pre-releases) can be tricked into treating fake login tokens as real, letting an attacker get fully logged-in technician access—so yes, a typical small business using SimpleHelp should act now.

Executive summary

CVE-2026-48558 is an authentication bypass in SimpleHelp’s OIDC login flow where identity tokens are accepted without verifying their JWT signature, enabling remote unauthenticated attackers to forge tokens and obtain fully authenticated technician sessions (and in some cases bypass MFA).

If affected, business impact
Full technician access takeoverMalware delivery via compromised RMMCredential theft from endpointsComplete service disruption

What to do now

  1. Check your installed SimpleHelp version and confirm whether you are running SimpleHelp 5.5.15 or earlier, or a 6.0 pre-release.
  2. If you are on an affected version, plan an immediate upgrade to the fixed release (SimpleHelp fixed in 5.5.16, or 6.0 RC2).
  3. After upgrading, verify your OIDC login configuration still functions normally for technicians and that unauthorized login attempts are no longer possible.
  4. If upgrading right away is blocked, restrict network access to SimpleHelp (only allow trusted admin networks/IPs) and review for signs of compromise while you prepare the upgrade.
Usually a quick update

CVSS Vector Breakdown

AV:NAC:LPR:NUI:NS:CC:HI:HA:H
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:NPrivileges Required
None
UI:NUser Interaction
None
Scope
S:CScope
Changed
Impact
C:HConfidentiality
High
I:HIntegrity
High
A:HAvailability
High

Weaknesses

Affected Products

Exploitability

CISA Known Exploited Vulnerability
Added to KEV:Jun 29, 2026
Remediation due:Jul 2, 2026

Required action: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

Official Patch Available

Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

1 technique
Collection
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References

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