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CVE-2026-41904

FreeScout Stored XSS vulnerability in mailbox auto-reply: payload reaches every customer's email client (no CSP), bypassing strip_tags validator with mixed text+HTML content

Published: May 7, 2026Updated: May 7, 2026 Sources: CVE List NVDCWE-79
7.6HIGH
NVD MITRE
EPSS Score
0.2%
Top 93.2%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
No Fix Available
Self-Check
Not available

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:LUI:RS:CC:HI:LA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:LPrivileges Required
Low
UI:RUser Interaction
Required
Scope
S:CScope
Changed
Impact
C:HConfidentiality
High
I:LIntegrity
Low
A:NAvailability
None
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Weaknesses

CWE-79

Affected Products

freescout-help-desk
commercial
freescoutOn-premWeb App
Enterprise Software / itsm-monitoring

Exploitability

No known exploits, KEV entries, or remediation guidance available for this vulnerability yet.
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Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

2 techniques
Execution
Initial Access
View detailed technique mapping

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-rj9h-jfrc
github.com
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.217
github.com

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